Double Checking

Just making sure I am addressing everything needed for my project.
My question is in regards to communication. I want to know if I can use technology to better communicate with my customers (NESS Liaisons, New Educators, Educators, School administration & Staff, Peers)
To narrow down my particular "issue" of the week, I plan to do a follow survey to a sample of my NESS Liaisons (same I sent a written survey, with written directions) , using some type of technology. Exactly what, still undecided, video, podcast,garage band., blogs, Quia,...
I did the original survey as the data for my PGP an communication with my clients and a better understanding of site base induction.
I still need to become familiar with the various products, technology out there that would increase my level of communication.
Hopefully this make some sense?
Every time I go to a site, listen to another podcast, attend another workshop, or just talk to my peers, I can think of a million ways to do this, now I just need to try some of my ideas out!